Terms of Use

Island Marketing Ltd, belizecruiseexcursions.com will not be held responsible for any wrong omissions stated by reserved party (Purchaser), we assume no responsibility for incorrect dates, times, e-mail addresses, or any other incorrect information provided to us by reserving party (Purchaser).  Excursions are reserved "as is" on the date and times requested by "users" of our website.  Replies or Confirmations not received are due to incorrect e-mail addresse(s) placed by the "user", please return to our website and resubmit request/confirmation(s) in case of no response to submitted request(s). 

Island Marketing Ltd will not be held responsible for injuries, loss of personal effects, or late arrival of the "Purchaser" to the pre-reserved excursion(s).

Excursion(s) availability requests sent by Website "users" to Island Marketing Ltd do not constitute a "booked" reservation.  Island Marketing Ltd will e-mail an availability report following an availability request to the e-mail address provided by requesting party.  A secure/encrypted confirmed reservation form will be sent to the purchaser stating availability being present for the requested number of people and dates.  Availability is transmitted as current availability, Island Marketing Ltd will not be held responsible if the requested excursion is no longer available by the time a Credit Card Deposit is received to secure the reservation.  A valid major credit card will be needed to confirm any reservation on our reservation system. Once a credit card is received for the excursion, excursion deposits will be automatically processed to reserve/guarantee seating on the requested excursion.  E-mail confirmations for the selected excursion will be sent to purchaser(s) by Island Marketing Ltd (unless otherwise noted) within 2 business days. 

Confirmations will state: Type of excursion reserved, number of passengers, deposit placed for the excursion, money due to Operator at time of excursion, detailed directions for pickup, excursion or relevant excursion information.  E-mail confirmations sent by Island Marketing Ltd for reserved excursions must be printed and presented to the Operator(s) at time of excursion.  E-mail Confirmation(s) to be printed by the
"purchaser" for the reserved excursion(s) will clearly state:

"Name of Excursion Confirmed Reservation --- PLEASE PRINT ---- "

in the "subject line" of the E-mail Confirmation.

Cancellations are honored two weeks prior of reserved excursion.  Cancellations requests must be submitted in writing by replying to the original E-Mail Confirmation sent to reserved party e-mail address.  If cancellations are not received two weeks or more prior to the reserve excursion(s) the full charge for the excursion(s) will be charged on the "Purchaser" credit card.  Deposits are not refunded due to reserved party cancellations.  Deposits are fully refunded if "Purchaser's" Cruise Ship cannot come into the Port of Calica, Mexico due to inclement weather, if the excursion cannot take place due to inclement weather, if the Operator of the reserved excursion cannot operate the excursion due to inclement weather or due to  cancellation of the excursion by the Operator. Our Guides and Operators will do their best to provide you with an alternative excursion, if you so choose, if weathers or field conditions are not favorable for your pre-booked excursion.  Operator(s) reserves the right to determine if the excursion has to be cancelled due to any reason.  Island Marketing Ltd must be notified, in writing, within 2 weeks of cancelled excursion due to weather or operator cancellation in order to obtain a full deposit refund.  Notifications must be sent to Island Marketing Ltd by replying to the original E-Mail Excursion Confirmation sent to the reserved parties E-mail address at time of confirmation, refunds will not be honored without a sent copy of original confirmation.  The credit Card used for reserved excursion(s) deposit must be valid at time of refund, refunds will not be processed if the Credit Card used for the initial deposit is expired or invalid at time of refund.

Please note: Cancellations of Excursions due to inclement weather are unfortunately sometimes inevitable.  Mexico is a big Country and if one excursion is cancelled another might be possible.  In case of apparent inclement weather and you Ship is able to come into Port please proceed to the meeting point for your reserved excursion.  Our Guide will announce if the pre-reserved excursion has to be cancelled and will recommend an alternative excursion.  If an alternate excursion is chosen by the reserved party (Purchaser) the cost of the alternate excursion minus the pre-paid deposit will be charged for the chosen alternative excursion.  If no alternative excursion is chosen by "purchaser" a full refund of pre-paid deposit will be in effect and will be refunded on your Credit Card.